From 12 to 82 — Intterra’s eNPS Transformation
We just got our latest employee Net Promoter Score (eNPS): 82. That’s not just a good number — it’s elite. For context: HubSpot: 83 Zoom: 80 Costco: 79 Intterra: 82 But what makes this number extraordinary is where we started about 9 months ago with a starting eNPS of 12 with clear signs that we were falling short […]
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